What's Next Workshop for Palm Beach County
On April 18, 2023, the team came together to present their work and define the next steps to several of the community's System Leaders at the What's Next Workshop.
The What's Next Workshop is the final workshop in a RE!NSTITUTE 100-Day Challenge, which has three primary objectives.
Review and celebrate the team's work, achievements, and learning during the 100-Day Challenge.
Review the framework for the Sustainability Plan, and finalize it with team members and System Leaders.
Develop and agree on how the community will implement the Sustainability Plan.
Over the 100 days before the start of the challenge, PBC was able to house 12 individuals living with HIV and experiencing homelessness. During the challenge, PBC was able to more than double this number, housing 28 individuals living with HIV and experiencing homelessness.
The What's Next Workshop was an opportunity for Team Members and System Leaders to review the innovations that came from the challenge and identify how they could ensure these innovations moved from siloed experimentation to community-wide standard operation.
The team felt that two significant factors allowed them to create incredible outcomes throughout the challenge. First, the team was effectively sharing data across the homeless response system and the healthcare system, and second, members from the two systems, homeless response, and healthcare, were training each other on how the other system worked. These factors led to the identified need for ongoing dual system data sharing and case conferencing, as well as standardized training community-wide around both the homeless response system, as well as the health care system, with the potential of adding other mainstream resources to be trained on, such as education and legal services.
Before the What's Next Workshop, the team used the Waters of System Change Transformation Triangle to identify the necessary next steps to ensure stability for their two proposed innovations; these suggested next steps looked at structural elements of the system, including policy, practice, resources, relationships, power dynamics, and mindset shifts.
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Multi-sector approaches to homelessness response have been proven effective at more quickly and efficiently addressing homelessness in communities across the country. The research literature suggest ways of tackling the complexity of multi-sector coordination, and here we highlight examples from past 100-Day Challenges where communities have woven together expertise and services from their housing, healthcare, employment and education sectors.
Starting in October 2022 and ending in February 2023, Palm Beach County(PBC) Conducted a 100-Day Challenge® to both house and connect to service people experiencing homelessness and living with HIV.
That is our objective (to protect women and save lives). This innovation was born because we had a crisis on our hands of missing persons; It all started with a viral post through social media for a missing young woman.
Our 100-Day Challenges produce amazing ideas, innovations, and actions that create meaningful change, helping our teams achieve their unreasonable but believable goals. These innovations can be small or large, disruptive, or the start of a slight ripple; some are temporary, and others permanent. However they work, they all make things different, affecting systems in such a way that the changes we see as a result of a 100-Day Challenge last.
Treatment of wounds is a prerequisite for entering shelters and residential recovery programs. Most shelters have strict rules around substance use, which can be a barrier to entry for some; treating wounds is a first step toward recovery. Untreated wounds can lead to infection and, in extreme cases, amputation. This increases long-term health needs and can make permanent housing placement more difficult.
"Holy moly, it was, like, a pop!" - Christy McCammond, Program Manager at Merced County Human Services Agency
As a part of our journey to make equity a central part of what we do and an actionable part of our internal and external policies and practices, we hope to be transparent and share highlights of what we’ve learned and unlearned. We will be the first to own that this is a journey without a reachable destination, and we humbly acknowledge how far we still have to go but share these lessons in the hope that they will be helpful to others on their own equity journeys.
Catalyzing frontline staff to create successful, innovative solutions to complex challenges is a positive step in itself. But when those innovations are taken and adopted in a different area, the impacts are massively increased, and the possibility of wide-scale, systemic change starts to become a reality. This is what happened with one of the innovations generated through RE!NSTITUTE's 100-Day Challenge methodology.
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